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Terms of Service

Last updated: February 5, 2026

1. Agreement to Terms

By accessing or using Ginma's automated trading platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Comply with all local laws regarding online conduct and acceptable content
  • Not be located in a jurisdiction where cryptocurrency trading is prohibited

3. Account Registration and Security

3.1 Account Creation

You must create an account to use our Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 API Keys

You are solely responsible for the security of your exchange API keys. We recommend using API keys with trading permissions only and never granting withdrawal permissions. We are not liable for any losses resulting from compromised API keys.

4. Service Description

Ginma provides automated cryptocurrency trading bot services. Our platform allows you to:

  • Connect to supported cryptocurrency exchanges via API
  • Configure and deploy automated trading bots
  • Monitor trading performance and analytics
  • Manage your Ginma wallet balance
  • Access marketplace of pre-configured trading strategies

5. Trading Risks and Disclaimers

⚠️ IMPORTANT RISK DISCLOSURE

Cryptocurrency trading involves substantial risk of loss and is not suitable for every investor. Past performance does not guarantee future results.

5.1 No Financial Advice

Our Service does not provide financial, investment, or trading advice. All trading decisions are made solely by you. We recommend consulting with a qualified financial advisor before making any investment decisions.

5.2 No Guarantee of Profits

We make no guarantees regarding trading performance or profitability. Automated trading bots may experience losses, and you may lose some or all of your invested capital.

5.3 Market Volatility

Cryptocurrency markets are highly volatile and unpredictable. Market conditions can change rapidly, and automated strategies may not perform as expected in all market conditions.

6. Fees and Payments

6.1 Service Fees

We charge fees for certain features and services. All fees are clearly displayed before you complete a transaction. Fees are subject to change with prior notice.

6.2 Wallet Balance

You must maintain a sufficient Ginma wallet balance to use paid features. Deposits are processed according to blockchain confirmation times. Withdrawals may be subject to processing delays and verification requirements.

6.3 Refund Policy

All fees paid are non-refundable except as required by law or as explicitly stated in our refund policy. We do not refund fees for trading losses or poor bot performance.

7. User Responsibilities

You agree to:

  • Use the Service in compliance with all applicable laws
  • Not use the Service for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt the Service
  • Not use automated scripts to access the Service without permission
  • Not reverse engineer or decompile any part of the Service
  • Monitor your bots and trading activity regularly
  • Maintain adequate funds for bot operations

8. Prohibited Activities

You may not:

  • Engage in market manipulation or wash trading
  • Use the Service to launder money or finance illegal activities
  • Share your account with others
  • Create multiple accounts to abuse promotions
  • Attempt to manipulate or exploit bugs in the Service
  • Use the Service to harm or defraud others
  • Violate any exchange's terms of service

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Ginma and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GINMA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Trading losses or poor bot performance
  • Unauthorized access to your account or API keys
  • Errors, bugs, or interruptions in the Service
  • Exchange downtime or API failures
  • Market volatility or unforeseen market conditions

11. Indemnification

You agree to indemnify, defend, and hold harmless Ginma and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us. Upon termination, you must cease all use of the Service.

12.2 By Us

We may terminate or suspend your account immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in class action lawsuits.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ginma is registered, without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]