Back to Home

Privacy Policy

Last updated: February 5, 2026

1. Introduction

Welcome to Ginma. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Email address
  • Name and profile information
  • Authentication credentials
  • Wallet addresses and transaction data
  • API keys and exchange connection information

2.2 Usage Data

We automatically collect information about your interaction with our platform, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

2.3 Trading Data

Information related to your trading activities, bot configurations, performance metrics, and transaction history.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our trading bot services
  • To manage your account and authenticate your identity
  • To process transactions and manage your wallet
  • To send you important updates and notifications
  • To improve our platform and develop new features
  • To detect and prevent fraud and security threats
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal data. This includes encryption of sensitive data, secure API key storage, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party companies that help us operate our platform
  • Exchange Partners: Cryptocurrency exchanges where you connect your accounts
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: